ChargeBack Policy

Meetingservices is dedicated to delivering high-quality service to our clients. As an authorized partner of MCI Group and Maritz Global Events, we facilitate event and hotel bookings. This policy outlines how chargeback requests are handled and resolved.

All bookings made through Meetingservices are processed via MCI Group and Maritz Global Events. By using our services, you agree to their booking terms and conditions.

Chargebacks may only be requested in cases of unauthorized transactions or billing errors. Clients are encouraged to contact our support team first to resolve any issues.

Chargebacks are not valid if services were provided as agreed or if the client did not adhere to the cancellation or refund policies.

In case of a chargeback dispute, Meetingservices collaborates with MCI Group and Maritz Global Events to investigate and reach a fair resolution.

Filing an invalid chargeback may result in service suspension and impact future service availability. Any fees incurred due to an invalid chargeback will be the client's responsibility.

Clients must provide supporting documents such as receipts, emails, and other relevant evidence when disputing a chargeback.

Meetingservices reserves the right to update this Chargeback Policy at any time. Changes will be announced through official channels and take effect immediately.

For questions or concerns about this Chargeback Policy, please reach out to our customer support team for assistance.