Refund Policy

Meetingservices is committed to delivering high-quality service and ensuring client satisfaction. As an authorized partner of MCI Group and Maritz Global Events, we facilitate event and hotel bookings through these trusted organizations. This Refund Policy defines the conditions under which refunds may be granted.

All bookings for events and hotels through Meetingservices are processed by MCI Group and Maritz Global Events. By using our services, you agree to abide by their booking and refund policies.

Refunds may be granted under the following conditions:

• Event or hotel booking cancellations made within the permitted timeframe specified in the service agreement.
• Billing discrepancies or overpayments.
• Failure to deliver services as agreed due to factors within our control.

Refunds will not be provided in the following situations:

• Cancellations made beyond the deadline stated in the service agreement.
• Changes of mind or personal reasons not covered under our cancellation policy.
• Non-compliance with the terms and conditions set by MCI Group and Maritz Global Events.

To initiate a refund request, please contact our customer service team with your booking details and reason for the request. Refunds are typically reviewed and processed within 10-15 business days.

In cases of partial cancellations or modifications to bookings, a partial refund may be issued based on the terms outlined in the service agreement.

If a dispute arises regarding a refund, Meetingservices will collaborate with MCI Group and Maritz Global Events to investigate and resolve the matter, ensuring a fair resolution for all parties.

Meetingservices reserves the right to modify this Refund Policy at any time. Updates will be communicated through our official channels and will take effect immediately upon publication.

For any inquiries or concerns regarding this Refund Policy, please reach out to our customer service team. We are here to assist you with any issues related to your booking and refund process.