Refund Policy

  1. Introduction

    Meetingservices is committed to delivering high-quality service and ensuring client satisfaction. As an authorized partner of MCI Group and Maritz Global Events, we facilitate event and hotel bookings through these trusted organizations. This Refund Policy defines the conditions under which refunds may be granted.

  2. Booking and Authorization

    All bookings for events and hotels through Meetingservices are processed by MCI Group and Maritz Global Events. By using our services, you agree to abide by their booking and refund policies.

  3. Eligibility for Refunds

    Refunds may be granted under the following conditions:

    • Event or hotel booking cancellations made within the permitted timeframe specified in the service agreement.
    • Billing discrepancies or overpayments.
    • Failure to deliver services as agreed due to factors within our control.
  4. Non-Refundable Cases

    Refunds will not be provided in the following situations:

    • Cancellations made beyond the deadline stated in the service agreement.
    • Changes of mind or personal reasons not covered under our cancellation policy.
    • Non-compliance with the terms and conditions set by MCI Group and Maritz Global Events.
  5. Refund Request Procedure

    To initiate a refund request, please contact our customer service team with your booking details and reason for the request. Refunds are typically reviewed and processed within 10-15 business days.

  6. Partial Refunds

    In cases of partial cancellations or modifications to bookings, a partial refund may be issued based on the terms outlined in the service agreement.

  7. Dispute Resolution

    If a dispute arises regarding a refund, Meetingservices will collaborate with MCI Group and Maritz Global Events to investigate and resolve the matter, ensuring a fair resolution for all parties.

  8. Policy Modifications

    Meetingservices reserves the right to modify this Refund Policy at any time. Updates will be communicated through our official channels and will take effect immediately upon publication.

  9. Contact Information

    For any inquiries or concerns regarding this Refund Policy, please reach out to our customer service team. We are here to assist you with any issues related to your booking and refund process.

Details Regarding The Event
The details of the event location are listed below. Please complete the form, and a member of our team will contact you right away if you need assistance or support.
WHERE IS THE EVENT

McCormick Place, Chicago, Illinois, USA

WHEN IS THE EVENT

30th May - 03rd June, 2025